As most of the other reviewers have noted, things ...

As most of the other reviewers have noted, things started going downhill after it got acquired. I have worked out in NYSC before and I could appreciate the references that some of the members have noted. The facilities are ill-maintained and we get regular email updates that certain areas (i.e. Pool, hot water) are "under maintenance". That is not how a gym should be run. David should know better.

Also, the management is terrible. After cancelling my membership and attempting to get a refund (I did the prepayment plan), the accounting team/management is giving me the go-around move and pushing the blame onto the "new system". It has been a month plus. That is no way to treat anyone let alone an ex-customer.