Katherine Nichols Review of Lapointe Chrysler
They are lucky that I am even giving them a 1. Abs...
They are lucky that I am even giving them a 1. Absolutely the worst customer service my husband and I have ever received. We have purchased 4 vehicles from them in the past. They dropped the ball on every aspect of our purchase. The sales associate actually quit while our deals was being processed. We got the run around for 5 business days. They were very unprofessional and unorganized. We were charged $50 on our bill for fuel, the car we purchased doesn't cost $50 to fill. After all was said and done my husband went to pick our car to drive it home, the lugnuts were not even tightened!! My husband could have been killed or even hurt someone else. We will never give them our business ever again. Would not recommend this dealership to anyone!

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