Theo Chenet

Review of Camino Real Hotel El Paso

Upon arrival there were about 8 people in front of...

Upon arrival there were about 8 people in front of me in line to check in. I thought it was taking a little longer than usual to be seen. After getting to the front of the line to check in I was told the rooms were not ready yet (3:30 PM). I am a pretty reasonable guy so I thought nothing of it. I was told to hang out for a few minutes until things were ready. I was then greeted by one of the managers with an apology letter saying they over booked themselves, and I could not stay with them. Still I think, no biggie, they will hook me up with a near by hotel downtown knowing that I was here for a conference at the convention center across the street. I plugged the new hotel into google maps to find it was 6 miles away after being told I could still walk to conference center...yea right. I booked the Camino Real MONTHS in advance only to be turned away the day of with no warning. YIKES!