Terrible customer service. Advertise matching flig...

Terrible customer service. Advertise matching flight prices however they have the most convoluted method of doing so. Moreover when you do they tell you that they have paused the program without letting anyone know. Forever phone wait times. Don t speak English properly. And get this they sent us an email saying our flight was cancelled and we would not be refunded unless we replied to the email (luckily we didn t miss that like a lot of people will have). Oh and the flight wasn t, nor ever was, cancelled. We checked with the airline. Never booking here again. I ll pay an extra $100 and buy directly from the airline next time. They are usually not the cheapest anyway so easy enough to ignore these stooges.