Couldn't ask for a better service, really. Macassi...

Couldn't ask for a better service, really. Macassist advised me on how to get Apple to repair my Macbook for free. This was after Apple had already decided I would need to pay for the repair. Macassist could just as easily have done the repair and charged me for the work, after all this is the reason I sent my machine to them to begin with! The entire process was more than worth the small diagnostic fee and the advice was stellar.