Brother Josh

Review of McCarthy, Burgess & Wolff

Honestly, if you are dealing with these people, it...

Honestly, if you are dealing with these people, it's because somewhere along the line YOU messed up and didn't pay something and it got out of hand. Things generally don't go to a collection agency like this until 90-180 days after the due date, and that's if you ignore the bill and don't communicate. On top of that, if you call them yelling and and screaming m-f'er this m-f'er that, yeah, they probably won't be as responsive to your issue as they would be if you were polite.

That said, I had something I let get out of hand. When I finally was able to get it resolved, everyone I talked to on the phone here was friendly and polite. The only reason I give 4 stars is the first person I talked to told me I wouldn't get an emailed receipt of my payment, but that I'd get a "payoff letter" in two weeks from when I paid off my account. I had to call a month later because I still didn't get the letter. They were as helpful as a debt collector can be, otherwise.

Honestly, just be polite to them and they will treat you fairly and with respect.