Three family members went here.

Three family members went here.

First came in by Ambulance complaining of chest pains and high blood pressure. Cardiology ran tests and discharged the patient after a day.

A month later, the patient had a heart-attack. Another hospital treated the family member with open heart surgery. Franklin Square made a misdiagnosis.

The next family member had cancer that needed to be identified. The pulmonary team deliberated whether or not to perform a specific procedure. A cardiology physician indicated that the procedure was suspended because the pulmonary team was worried about legal and malpractice liability.

Time was of the essence to determine treatment if one existed. The family member stayed at the hospital an unnecessary amount of time prolonging agony for our family and increasing bills. The procedure was eventually performed. It took only twenty minutes. After receiving a terminal diagnosis, my family member went home. This person passed away three weeks later as they had contracted C. difficile. Perhaps had the pulmonary department not been worried about litigation, the patient would have not been infected with C. difficile and have more time to live.

The last family member came to the hospital with stroke-like symptoms, and high-blood pressure. This patient was admitted, given a battery of tests, and discharged a day later. The patient then had a 103 temperature at home and had a full-blown UTI infection that required the patient to be readmitted less than 24 hours after discharge and spend an entire week there.

Upon having similar stroke-like symptoms again, this family member went to another hospital. The other hospital was able to run standard procedure of care and identified blockages in both the femoral arteries and a stomach aneurysm.

The staff is pleasant and nice to deal with. There are protocols to help patients immediately based on their symptoms. However, the physicians are unprepared and overwhelmed. Instead of spending time trying to assist patients, they spend a great deal of their time in the physician suite entering information into their charts as to avoid malpractice lawsuits.

For obvious medical situations that can be rapidly diagnosed and treated, this is a good hospital. If you have a complicated non-routine medical condition, I advise you to go to another hospital in the area.