Chris Danzell made my buying experience a good one...

Chris Danzell made my buying experience a good one. He gets 5 stars He gave me a great price on the vehicle I wanted. He answered all of my questions and was not too pushy, not did he play the car salesman games I was expecting. I purchased a 2015 Mazda6 three weeks ago.

The finance portion was not so easy. First, they tried to tell me I had to use their financing even though I told them from the beginning that I was pre-approved with JSCFCU (one of their partners) to get the price. I was ready to walk out. Then the hard sell for warranty packages and downgrading the Mazda warranty made me question if I wanted a Mazda at all. THEY EVEN RAN MY CREDIT AND I HAD NOT SIGNED AN APPLICATION THAT GAVE THEM PERMISSION TO RUN MY CREDIT.

He actually told me I would have to go to JSC to sign the paperwork which is a lie as they are partners and have the ability to do the paperwork there. When I reminded him that I have bought a car there before and used JSC for financing, he then got out the paperwork and started printing it out.

Of course, a mysterious extra $300 was in the price even though I had a written drive out cost from Chris. So, he had to re-do the paperwork. On the second set of paperwork, the date was wrong and backdated by two weeks. Finally, after I pointed out the mistakes, the third set was correct (or I didn't catch anything). Be careful when you sign the paperwork and always get a total drive out quote in writing from your sales person!

Honestly, I was ready to walk out and go somewhere else just because of the bad attitude of the finance guy and his lies and "miscalculations". My financing was approved and I could buy a car anywhere.