Dan Feldman

Review of Sani Beach Holiday Resort

We stayed here mid April 2019 for 8 days. The weat...

We stayed here mid April 2019 for 8 days. The weather was changeable but we had some decent sunny days if a little on the cold side at night. When we booked the resort we expected the amazing facilities, it's 5 star after all. The huge grounds, multiple infinity swimming pools, beaches both sides, wetlands wildlife, forest, walks, views, comfortable rooms, children's entertainment, good food. But we never quite realised the level of service we'd get from every single member of staff. I really do mean EVERY single member of staff. And this hotel was very well staffed at every level. Turn any corner and there was a member of staff to greet you, smile at you, check you're ok or if you need something. Even at 2 in the morning!
It's all about the staff. They treated us like royalty. I've never experienced anything like it before. I treat everyone as an equal - my life rule. But the staff here at the hotel went above and beyond all day every day.
The food! Well I've already mentioned it was good. It's a buffet - there are restaurants too but the buffet. The buffet, the buffet, the buffet. Every night different. Every night amazing. Normally I go on holiday and quite look forward to getting home and eating home cooked food. Not at Sani - not even close. Food won't ever be the same again. They've taken it to a different level.

You sometimes wonder what it would be like to live like a King. To have your every need catered and cared for.

Tamara (reception) - treated us like she was family. When we had a problem - she had my number - and continually checked on us until the problem was resolved. And she really did resolve it in a way some hotels could only dream about. I sort of felt embarrassed at how we'll she looked after us.

Andreas (Poseidon restaurant) - at the restaurant morning noon and night, always smiling and welcoming. If only every restaurant had an Andreas in charge. Restaurant around the world take note.

Kudos (Poseidon restaurant) - showing how waiting should be done. But that's doing him a disservice. He s so much more than that. If the lights went out - his smile would sort out any darkness. Sorry - but its true. A true gentleman if ever there was one.

Dimitra (Poseidon restaurant) - just as lovely as you could possibly imagine. Always concerned and checking we were ok at the restaurant. Had a difficult day and she just came up to me, even though she wasn't serving our table, to check on my wife to see she was ok.

Romeo - quietly efficient. Never stopped, always helpful. Just enjoyable watching him work helping other guests with their every need. Carrying food back for the kids - just quietly perfect.

Aristea - always had a smile. Wish every restaurant had an Aristea. Nothing but genuine concern for her tables. I think we all enjoyed being recognised and acknowledged. It makes you feel special.

Konstantinos - another Wish every restaurant had a Konstantinos. I mean seriously - service with a genuine smile. But not just service, I can't even think of the correct descriptive words but there are many.

Noela - prepares all the drinks. But does it with a smile. No frowns no hassles, just working hard for every dribk she made us and everyone else! To be fair it's more than likely she's be missed off reviews like this - but - she still absolutely deserves a mention.

Petros (chef) - just happy! A happy chef always said hello - always friendly. The kids loved to watch him cook. Sort of like a TV chef, but no stress. Just good at what he was doing.

Tasos - another chef who appeared to be just working so hard. In and out of the kitchen replenishing everything that needed replenishing.

It's important to point out the restaurant staff - all of them - were simply showing the rest of us - how to run a restaurant - Or in this case - a buffet. The Poseidon.

I really think we'll be back!