I've waited forever for these guys to show up. We...

I've waited forever for these guys to show up. Week after week i keep getting excuses for why they couldn't make it. My roof is leaking and is now a nightmare. It went from a simple roof fix to water damage and mold. I'd use someone else except it's through my association and I don't have much choice.

Update after response from owner:
I cannot speak to what is in your database, but someone with the Snap Construction logo on their vehicle came to my house to inspect the damage, and someone from your company called to inform me that someone would be coming to do the repairs on a specific date. I'm definitely not confused on whether it was your company or not. No one ever came to do the repairs (this no show happened multiple times, which is why i posted the negative review). Eventually my management company went with someone else to get the repairs to the roof done.