Won t send someone out to service a fire alarm on ...

Won t send someone out to service a fire alarm on outside common area until the authorized homeowner emails the community manager. Sounds like a BS excuse to put off actually working. Called twice and requested service for a beeping fire alarm for 3 weeks now, but they need more information . Anyone who isn t hard of hearing can come to the address and hear the beeping. Such a simple task should have been completed within a day or two. Annual budget shows they receive over 100k a year in management fees from where I live and they can t even change a damn battery...imagine the liability should there be a fire....