S

My mother in law came here to go Christmas shoppin...

My mother in law came here to go Christmas shopping and took advantage of some of the holiday deals at this store but unfortunately the cashier who helped her missed one of the items that was included in the sale and ended up over charging her so she went back the same day to get this corrected and the SAME cashier actually charged her AGAIN instead of refunding the over charged amount so now there are 2 charges needing to be refunded. She received one refund and now has to wait up to 15 days to have access to HER money. This is the most inconvenient time for something like this to happen. It wouldn't be so bad if the cashier didn't mess up TWICE and both times he seemed very distracted and more interested in flirting with the other cashiers than paying attention to my moms transaction and doing it right the first time. This experience makes me want to NEVER patronize this Ulta location ever again.

Comments:

No comments