I was in excruciating pain and they all sat around...

I was in excruciating pain and they all sat around chit chatting we were informed that it would be at least a 4 hour wait even though there were no more than 5 people waiting ahead of us and no one was called back. My husband again informed them that my pain was at a level 10 and they dismissed it and continued their chit chatting. We went to McLaren in the first place because of your ad on Pandora music that you could be seen within 30 minutes or less upon arriving, guaranteed. This is a case of extreme false advertising and we will be advising the BBB of your Pandora ad. We will never go to McLaren again even though we live 5 minutes. We will go to Genesys even if it is 30 minutes away.