K

Great price and no nonsense purchase. I have work...

Great price and no nonsense purchase. I have worked at dealerships most of my life and this it the first purchase I have made since not working at or for a dealership. I know the good the bad and the ugly. I have seen it. This experience was so smooth it is unreal. Started off looking on line and finding what I wanted to look at online. A few text messages later to Jen Moyer and telling her what I was looking for she went to work to see if the truck was still available. They have a massive inventory and she wanted to make sure it was still available. They found the truck got it cleaned up and ready for me to look at. They were upfront and told me it had 5000 plus miles on it because it was a demo and asked if I was OK with that. NO surprises!!! Great job! Arrived at dealer with truck sitting out front clean and looking awesome. Saw a salesman running around taking care of a customer. As we were walking up to the truck someone starts the truck with the remote. OK, they know I am here. Same salesman, John Zensen, that was just running around comes and introduces himself to me and my wife. To make this short. Very knowledgeable about the truck. Knows his stuff, no BS. Straight forward answers. We test drive it and I ask to test drive a different one and he finds what I ask for and we drive it. Decided on first truck. Price was laid out, I knew it was a great deal. I always have to think about it though. He let me drive it home that night. Checked with a few people at dealers that I still have connections with and they said that is a deal you better purchase. Went back the next morning and had an awesome experience with the finance guy. No gimmicks, straight forward, once again no BS. Ready to leave with the truck and a hiccup. They could not find the second key. Salesman says he wants to find it and to give him some time to find it or he will make a new set if necessary. I am good with that. A few days later a text message from John, found the keys. Awesome once again. I am a talker and talking to all of these people as my deal was going down they all were very happy to work for this company. They shared past experiences with previous dealers they worked for and how much better this dealership is to work for. That is hard to find at dealerships. Happy employees! Happy to be working for the man that owns the dealership. That shows through how they treated me. If you have happy employees they will make their customers happy. Great, Awesome experience. I will recommend your dealership to my friends.

Comments:

No comments