Shel Sherman

Review of Quest Trade

They rejected my withdrawal request after I provid...

They rejected my withdrawal request after I provided an online deposit form. They made Me go to the actual bank location and wait in the line around others and potentially risking the health of myself and my family. Ridiculous. They will find any excuse to withhold your withdrawals. Pay the additional commission fees for more reliable sources of trading that won t cause this hassle.

Also a piece of advice for the hiring team its sad how you guys only hire people who s first language is english. Its discriminating for people who s english is not their first language. They care so much about their reputation or being way too perfect, but they hire people who s customer service skills is really POOR. Let s admit it 90% of people who complained here are either regarding a poor customer service or them literally taking OUR MONEY. I hope your system will change, maybe then you ll get good reviews. Try hiring people who has a lot more experience on customer service and stop hiring people based on their race or if they speak fluent english. Shamed on hiring team and people TAKING OUR MONEY.