Scheduled an oil change and a check engine light f...

Scheduled an oil change and a check engine light for Saturday, September 25. Receptionist said bring it in Saturday we will handle it. Showed up 11:50 AM, they said they do not check engine light on Saturday only oil changes. Told them to change the oil rotate the tires and please wash the car if possible. Left for two hours, came back car sitting outside representative I talked to first time not there. Car wash not completed, no printed Work order available, nor have they emailed me of any work performed! This is the second time in one month I have had bad experiences with your service department. First time bad attitude with Jose. This time asked to speak to Isaac, but neither were working that day. I would appreciate a follow up thank you Val Morrison