D

Dan Gibson
Review of ModBargains.com

4 years ago

On June 23, 2014 I purchased a wheel and tire pack...

On June 23, 2014 I purchased a wheel and tire package (VMR 810's, powder coated to gloss black, wrapped with Nitto Invo's on the front, and Toyo R888's in the rear). When I placed the order I explained to my salesman (Elliot Goodman) I needed the package by July 17, 2014, and he explained to me that it wouldn't be a problem. The shop that built my car was sponsoring an event, and my car would be there. 1st of the the wheels sat on the warehouse floor for over a week before they were sent to the powder coater. The supplier they use to powder coat the wheels had them for over 2 weeks. As explained to me this is a new supplier for MB. I'm not sure why they switched, but when a company does, it typically has to do with the profit margin. There was no sense of urgency to ensure my order was done in a timely manner. They finally received them, mounted the tires, and shipped on July 17, 2014, the same date of the event. 24 days from the time I placed my order to the time my order was shipped is completely unacceptable in my opinion. This was my first time dealing with MB and it will be the last.

Comments:

No comments