Worst ever service i had, do not ever send money t...

Worst ever service i had, do not ever send money through them, instead go to any other such services provider, i made a transfer to one of my friend in Pakistan, and once the payment gone through from my account, they send me an email that the transfer is processed, i made the payment with a fast and easy method of payment so that my recipient will get that money in 24 hours as per their (so called ) promise and advertisement, they mention in the email that my recipient will get this money on the following day, but after waiting 4 days, i inquired them about the progress of my account, and they simply deactivated my account and had not bothered even to give a proper reply, i tried to seek help from their help desk, but i failed to get any help from them, my transfer number was "43998490", after several failed attempts i get in touch with one of their representative Sandra through their live chat, and she did the same no proper and logical answer by her.
if you want to get yourself down and want to have a lot of hassle, then you can use their service as they enjoy playing with peoples money, i don't know how this body is registered in UK, i have already decided to launch a complain against them to the Financial Conduct Authority under the Electronic Money Regulations 2011, and will make sure that you guys will no longer be able to do, what you have done with me.