Terrible, terrible company. Where should I begin w...

Terrible, terrible company. Where should I begin with dealing with these people?

4 other guys and I rented an old house from Management Associates (MA) for one year. When it came time to move out of the house, the 5 of us tenants decided that it would be better for us to move out early due to personal schedules and whatnot. We spoke with MA and they set us up with a document that allowed us to move out early and not pay the rent. All's good, right? Wrong--months after we moved out, we received a list of everything they had fined us for after we checked out, and it included the rent that they had supposedly taken off and late fees EVEN THOUGH we had paid them earlier with a partial rent sum that THEY came up with. How in the world a document signed by 5 tenants about an adjusted move-out date and adjusted rent sum gets overlooked like that is beyond me. In reality, it probably wasn't overlooked--it was probably thrown away.

Oh, but it doesn't end here, folks; MA will do what they can to make sure that you get as little of your deposit back as possible. The person who gave us the pre-checkout walkthrough (the one 24 hours before you officially check out) had NEVER been to the house before. In fact, MA never came to our house once all year except for check-in and check-out. We spent literal days cleaning the house, making it in better shape than when we moved in. I have 4+ witness on that fact. In turn, MA rewarded our hard work with the most insane fees I've ever seen. Apparently, replacing a blind, a few lightbulbs, and smoke detector batteries (NONE were dead; they checked the day before) and also hiring people to clean costs roughly $800. This, plus all the rent/fees cut our deposit refund by over half. They told us the stuff that they "had to clean"; it was all things that we KNOW we took care of. I have no idea who you are hiring to clean, but you need to either find someone else or stop gouging your tenants for no reason. We also left behind some furniture (a couch and BBQ in particular) for the future tenants because we knew them personally, and what does MA do? Throw it all away! We left notes for them AND spoke with the future tenants! What else do you want from us??

I wish there were more room for me to put all the problems we had in here. We always paid rent on time. Our neighbors loved us and told us in person that they were sad to see us go. We fixed many things in that house because MA wouldn't help. WE were not the problem. This company is awful in every way and only cares about squeezing money our of their tenants. Do NOT ever rent from these people; there is a damn good reason why they have such low ratings. Take your business elsewhere and save your money and sanity from these thieves acting as incompetent renters.