really the worst service imaginable.

really the worst service imaginable.
My (very expensive) VR 300 robot now sank for the third time for repair, 4 weeks waiting time - and after returning again defective. Same mistake. Stinkesauer - the package returned- I was assured that I will get it until the weekend - of course not, now serenely says the service manager, it is not sent from Austria but Germany - and lo and behold - it has not been shipped (1 week ). Clear recommendation: DO NOT buy a VORWERK!
PS: The device is 6 months old and was 3 x in repair, ...