Andre Paige

Review of Capitol Shine

If I could I would rate them at ZERO stars, but yo...

If I could I would rate them at ZERO stars, but you have to select a star to leave a comment. I dropped my car off at Capitol Shine in Arlington at 0730 and picked it up at 1530. This Is the their "Full Detail" package at $275. I was fortunate that they tried to work with me and redo the car, but as I explained to the manager. They had the car all day and no one thought to do inspect the car after it was deemed cleaned. The front office worked with me and refunded my money to my credit card. I know I will never go to this establishment again, if you choose to become a customer I recommend you drive the car outdoors (outside of their garage) and do another inspection before driving away. I will add, the manager at the Arlington location and the front office lady were nice and professional. If they had a review for customer service I would give them 5 stars.