Michael Ashley Review of Sugar Mountain Resort
We had about 9 people in our party and we all boug...
We had about 9 people in our party and we all bought our tickets online a couple of weeks ahead of our scheduled time to go skiing/snowboarding. We tried to complete our rental agreement online before we got to the resort but it was a little complicated for people who have never done it before so we had to do it when we got to the resort. Once we got there, the girl that we saw to get our lift tickets was really snobby to just about every person in line. Then we got in line to get our rental equipment and my Lord I had no idea that this place was so unorganized. Only 1 person out of the 5-6 people in the snowboard rental area knew what they were doing and had answers for our questions. The other guys looked like they were either high or didn't have any brain cells. They didn't have any of the right sizes that we needed for our equipment (if you have bigger feet, rent from somewhere else cause I guarantee they're out of your size). Y'all, this place was so crowded that we only went down the long green about 8x the entire day. And we did the Beech Day pass (9am-9pm)... The slope would only take a few minutes to get down but the lines for the lifts were like amusement parks - waiting in line for 45 minutes to an hour to get to the lift. It was way too crowded at the bottom of the slopes because of the amount of people that there were. If they didn't oversell the tickets, we wouldn't have this problem. Overall, we enjoyed most of our experience on the slopes but customer service and overpopulation at the resort was really bad. IF we go again, we may try a week-day or a not so prime time to not hit the crowd.
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