The technician (Randy) was wonderful, fixed a majo...

The technician (Randy) was wonderful, fixed a majorly annoying issue easily and even trained us on how to spot fix it in the future so it won t get bad! Felt safe having him in my home during COVID as he took precautions and wore protective equipment. He even told me that if the problem occurs again to call them up ASAP and they will work with the manufacturer and get a replacement under warranty (although I think he fixed it, fingers crossed!) Excellent service!