I had a really good experience buying with Mazda o...

I had a really good experience buying with Mazda of Clear Lake. They treated me very well, and even included lifetime synthetic oil changes for the duration of my ownership of the CX-5 Grand Touring they sold me.

Demontrond honored that promise for at least one, maybe two, oil changes, and then informed me on the last visit that would be the last complimentary oil change.

So the loyalty and trust the previous dealership built up was destroyed, because Demontrond was too cheap to honor a deal that honestly wasn't very costly their service department and could have led to service upsells and eventually a new car sale.

Instead, I will never shop with any business that carries the Demontrond name going forward. Buyers beware of how they do business!

UPDATE: I emailed the address they provided in their reply to this review. Twice. No response.

That's the sort of attention to detail and responsiveness you should expect from this dealership, and one of many good reasons to take your business elsewhere.