Emilee Jones Review of Statebridge company
Their website only works half the time if that. I ...
Their website only works half the time if that. I always pay online and I haven't been able to make my payment because it gives me an error message when I try to log on. I finally got on yesterday but after I submitted my payment I got the error message again so I don't even know if my payment went through but because of their website I also have a late fee on my account. They never answer their phones and never call you back. I have left numerous voicemails and don't get a return call. When I called again yesterday trying to see if my payment went through and to hopefully get rid of the late fee the recording said my wait time was less than one minute. Sat on hold for 45 minutes and still never talked to anyone. This is the absolute worst mortgage company to work with. If I could rate less than 1 star I would. Hopefully since they are my 3rd mortgage company, loan keeps being sold, that another company will buy it from them and fast. I can't imagine any company being worse than this one.
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