I'm not usually one to make any special effort to ...

I'm not usually one to make any special effort to complain about my restaurant experience but since this popped up on my mobile device I thought I'd use this opportunity to give a review of my personal experience. First, it took a very long time to get our food. Food came for me and my wife but no silverware and no baked potato for my wife. I couldn't find my waiter so I had to go to the bar and ask for some silverware. My food, including the brisket was luke warm at best and the baked beans were completely cold. I had to ask someone to locate my waiter and he finally brought me another cup of beans. My wife's baked potato came and it was not done. On the bright side this place has promise, they just need to address the customer service side of their business and make sure that everything is served hot and everything is served at the same time. The taste of the brisket was great and I loved the BarBQ sauces so I hope this was just a one time thing. It was a Saturday night and we actually were going to Texas Roadhouse house but when we drove up, there were probably forty or fifty people outside waiting to get in but that was not the case with this restaurant just a mile down the road so maybe they should tell you something. I'll probably give it another try when we're back in the area and will see how it goes.