Update; I have originally given them 5 stars. Ever...

Update; I have originally given them 5 stars. Everything was great, got my Maserati back no problem. Once I left the dealer my car didn't have no sounds from the radio, GPS, nor Bluetooth work. I called Andrew back to see what happened? his answer was "well we didn't do anything to the radio or connections with the radio"! I couldn't believe it, so I took it back for them to take a look, they couldn't figure it out.
I left my Maserati Ghibli and got a loaner car, now Andrew calls me and tells me it's the "Amplifier"
Total cost to repair it will be $1,071 but since I have insurance, I only have to cover the Deductible.
Can you believe them, I'm not upset over them fact the amplifier is not working? I'm just in disbelieve that they connected their system to my car and now its not working.
Wait I have more, I asked Andrew for a manager and guess what! they don't have one! Yes, he told me it was just him and his partner running the service department!
I'm just over it, will probably never come here again! If they don't fix this issue...

__________________________________________________________
Took my Maserati Ghibli Q4 in for a recall.
They gave me a loaner, called me a few days later.
No hassles nor problems. Will definitely keep bringing in my maserati here for years to come .
My service advisor was Andrew, had great customer service and help me through the process.