Rocio Gauna Symons Review of Star:Track
Really bad service. Rude costumer service that han...
Really bad service. Rude costumer service that hanged up on me. I had to deal them just two times and that was enough to do not but from places they use this shipping service. Waited two extra weeks for the items to arrive just because they seem to have a lack of communication between areas and never received them. Every time I called to check the status the curtomer service person said 'Oh I can see your requests but it looks like it is still in the depot but I'll arrange it to be delivered ASAP" then again nothing happened and nobody contacted me regarding that so ended up calling the sender and asked them for a refund because my items never arrived after two weeks. The second time I didn't wait that long but after 5 days I had contact them, my item had an attempted delivery when I wasn't home and I requested a redirection, been told I would receive it two days after, nothing happened again, called three days after and they said the redirection was requested but was still in process and waiting for an answer and they couldn't say when that would be completed or estimated delivery date and hanged up on me. Worst service ever.
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