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Earl & Catherine Korzenoski

3 years ago

Very deceitful! The very first time we call regard...

Very deceitful! The very first time we call regarding issues thy claimed our warranty was void, which it was NOT. On subsequent calls their go to was to say the warranty had expired, which it had NOT. They tried to find any loophole possible to not live up to the warranty agreement. They would not return calls or emails and have engaged in ghosting us and our concerns. This is terrible behavior. We insisted over and over to talk to a manager or owner, they would not forward our calls nor would they give us the number.

We have been forced to retain legal representation and they are now ghosting them in our efforts to try find a resolve.

To add insult to injury they sent us a bill for what clearly should have been covered under warranty and are now profiting from not dealing with our concerns by charging us for keeping our unit.

Read all the fine print, they misrepresent their product. They sold us our brand new unit stating that we could eventually park it on a permanent RV site and live in it, not true!

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