Anil Pande

Review of Sterling McCall Acura

As tends to normally happen when going for a servi...

As tends to normally happen when going for a service, I was dreading the wait, up selling and over pricing, from this dealer from who I had bought my car:
I have to say that my perceptions have changed completely after my recent visit:
- For my planned service on Monday, I received a nice email reminder on Sunday, with directions and a map
- On arriving, the receiving person immediately directed me inside and started the paperwork
- The best was my service advisor, who was very polite and helpful, and gave me a frank and honest assessment and pricing for all that was needed
- They even offered me a loaner car and told me to await a call before heading over !
- On going to collect my car, I was out in 5 mins flat to a clean car
- The best part, as I later discovered after driving for a day or so, was that the car ran as good as new :)

Will highly recommend this Sterling McCall dealer for buying, service (Richard Hudson), and service advice (Jack Chambers)

Thanks,
Anil