Anthony Chavez

Review of Roadway Express, Phoenix, Az

If you value POOR QUALITY, NON PROFESSIONAL & a NO...

If you value POOR QUALITY, NON PROFESSIONAL & a NON RESPONSIVE team then YRC freight is the team for you, they are absolutely the WORST! Terrible customer service, NON RESPONSIVE every time you can count on it. My freight supposedly arrived on 3/18/2021 at the Phoenix YRC facility. I literally called 30x yesterday and left 3 voice-mails priorto the date(3/23/2021). I was assured a delivery for today 3/24/2021 just to be told that my freight has been lost! 4k worth of goods just somehow is no where to be found! I highly suggest people take their business elsewhere if possible because YRC freight is absolutely the worst in every category possible.