L

Lathif Sheriff

4 years ago

I would give one star for the service by 2 staff. ...

I would give one star for the service by 2 staff. Before getting down we requested wheel chair, the conceirge said we donot have wheel chair, at the hotel entrance she fell down, all looked except one came to help. In 2 minutes we had wheel chair. Oh you have wheel chair now. Her fingers were bleeding. Than we approched the reception, the lady responded with unpleasant look like we were not welcomed asked us to sit and said i am doing check in. 5mins later a family of 5 dressed in white came to reception and she preferred to leave all the work and attend him and provided the room. The next day she fell down again, Surprisingly none of the hotel had an idea if any physically challenged old couple checks in at the hotel they should be taken care to show that this hotel provides best services for all.

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