Alyna

Review of Barts and The London NHS Trust

I will not complaint about giving birth as i met h...

I will not complaint about giving birth as i met half nice midwifes and half very rude.
What happened is i received an appointment for Podiatric Surgery (as written in the letter for my baby) and was booked for April, got cancelled in March as Dr had holiday that time.I called every 2 weeks to update me but bored appointment centre staff replied "you are on the waiting list" or "don't waste your time to go to children's departament reception as they will not help" After 8 months one lady was shocked and emailed the departament to book me ASAP. I received a letter with the appointment ( same like previous, same Dr) department : PODIATRIC SURGERY.I arrived there just to be inform that they will check another health problem of my baby but NOTHING IN REGARDS WITH PODIATRIC.And it was a mistake and don't know why they booked me as Podiatric.I waited from March to late September to think that i will finally solve the health problem in regards with podiatric.
How is it possible a huge mistake like this to be done??This is unacceptable.Very disappointed with services.