Amanda D'Alessandro

Review of The Exchange Tavern

The hosts were amicable, the drafts were cold, but...

The hosts were amicable, the drafts were cold, but the service was poor. We asked the waiter to give us a few minutes to pick our orders. He waited 20. When we ordered we ended up waiting over thirty minutes for wings and turkey burgers. The food was good, but the waiter wasn't checking on us, was not making sure we were doing alright. When it came time for the bills, he took our cards, misran the bills (charging the wrong bills on the wrong cards), and then handed the three cards and receipts to one of our party and said, "it's your job to hand these out." This was really unprofessional. We had two people who work in the service industry in our party, and they would never dream of treating guests this way. So sad we had this experience because we love supporting local businesses and the Cedar Lee neighborhood.