Yesterday I went in to get on a new mobile plan fo...

Yesterday I went in to get on a new mobile plan for sole purpose of using the phone as a hot spot for my laptop for my at home work. I asked the rep (Terry) multiple questions about download speed using hot spot, how well it worked for iPad, had he ever used hot spot for laptop, etc. There was absolutely no chance he didn't understand the reason I was changing plans. He recommended Sprint unlimited data. BUT...OOPS he failed to once mention that hotspot is an add on!!!! Have to pay an additional monthly fee & it's NOT UNLIMITED! I will heading back tonight - they can take the new phone, plan & provider and...well you know where I'm going here! THANKS TERRY! (NOT!)
UPDATE - 3 weeks later I am still battling with Sprint for the money I paid for the phone! Terry, you have created more work and headaches for me than any other purchase I have made in my entire life! If I could give this place negative stars I would. I am still fuming that one person's incompetence has become my burden.