I placed an order on 9.23. On 9.27 I received an e...

I placed an order on 9.23. On 9.27 I received an email that my chosen color was no long available so I settled for the only color left. I explained on 9.27 my event was on 10.24. They assured me I would have my product(s). It is now 10.12 and my order is still not complete. Three separate representatives explained that my order is going to be shipped 10.20 and delivered 10.22. Understanding that it is not 10.22 yet, I am very nervous about not receiving my order by the event date.