The two young women at the front desk were very professional and worked as a team to get you checked in ASAP. They seemed very knowledgeable about everything. The only con was they're beauty elevated my blood pressure a little ! The nurse was supper cool/nice and worked quickly. Great visit today!
Pretty busy this time and the wait was a little longer than I'm use too for a walk in. Only reason for a 4 star. Other than that, I'd always chose going here over my PCP office. The concern and compassion they always show is the best. I appreciate them all for their friendliness, dedication, professionalism and hardwork!!
I have never been to a more efficient, professional, and kind care facility. No appointment, COVID test, Flu test, doctor interaction, and prescriptions provided in 30 min.
We had a 9:20 appointment and got in at approximately 9:30. I was happy with the wait time. There were several walk ins ahead of me, but the receptionist told everyone the appointments take precedence over walk-ins, which I appreciate. Once we were in the back, we only spent approximately 15 minutes with the work up, strep test and waiting time. With a sick child, the least amount of time it takes, the better. The nurse and PA, both had excellent bedside manner when dealing with my 6 year old. I always choose AppleCare when I need to get my kids in quick.
Super friendly! Took time to listen and then made sure I was out of there before my pharmacy closed. Most docs wouldn t care! Will always come back here.
Very sweet from front desk receptionist to nurse to nurse practitioner. I listened to the NP and staff how they work together. NP is a hard quick worker. Waiting area was filled but she was positive. I am traveling from out of town so it's scary picking a health facility when you need one but I'm glad God lead me to this one. Thank you to all staff.
I just want to Thank the entire staff for assisting me today I was in & out. The receptionist Ms. Bacon was awesome with my appointment scheduling and giving me A1 customer service. I thought apple care did not take my insurance at all but she assured me the company does with some exceptions. I will be returning here for care in the future. Thank You!
Normally the visits go great. Not sure if today's visit was mediocre because they were getting ready to close or what the deal was. I had a 540p appointment for my son. The medical assistant called us and another woman back at the same time. The woman came in after we did but the medical assistant went in an immediately started taking care of her. It sounded like he was flirting with her because he complimented her on her shirt and told her he had forgotten to take her vital signs. When the medical assistant came into our cubicle, he was spending more time singing than interacting with the patient. After I told him the events and nature of my son's illness and what had been done, his tone seemed a little rude and condescending when he asked me what tests I wanted to be done.... we saw a nice nurse practitioner, but unfortunately because it was late in the evening, the lab had already come and we probably won't have answers for 2 more days as to what is going on. We were told we were free to go and they would call me about the results. I had to ask about what my son should do about school until then and the nurse practitioner then gave us a note to excuse him for 3 days. Just disappointed by the lack of focus on the patient but maybe they were just ready to be done for the day.
I scheduled my visit online which was recommended. I had to wait two days. Upon arrival, my appointment was on-time or close. From reception, to clinical, x-ray, and my PA, Erica's diagnosis, everyone was professional.
This was my second visit this year. I am very satisfied overall.
Very efficient. Took the time to listen and was quite helpful.
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