Sam Jeries

Review of BMW Toronto

The BMW Toronto dealership truly defines best in c...

The BMW Toronto dealership truly defines best in class customer experience. From the first phone call the full team was engaged. Steve Quinn was very pleasant and offered various options to meet my needs. He quickly connected me with his top salesperson Enrico DiFede who delivered superior customer service. Although Enrico was on his holiday, he called and made all the necessary arrangements. He was very knowledgeable and detailed, which made my buying experience very easy. He connected me with his management office Janet Nguyen and Kashif Qureshi who took care of all my requirements. They all worked hard to meet a very aggressive delivery time. Their great teamwork is obviously what has led them to a exceed customer expectations. The entire process went very smoothly and quickly with no hiccups. On delivery date the team was unbelievable in accommodating all my asks and the Genius Colin Burch was very pleasant to deal with. He covered all the necessary details and his communication skills made the delivery process very easy.

A final nice touch, was as soon as Enrico came back from his holiday, he called to check on things. Thank you so much to everyone!

Amazing team and experience. I highly recommend BMW Toronto .