I have dealt with many other builders and they hav...

I have dealt with many other builders and they have been amazing. But reading all these reviews I realize I am not the only one with a bitter experience. I regret not reading the reviews prior to my purchase. This builder informed us 1 day prior to installing our counter that the counter is unavailable and that we need to pick another. Suddenly they found a counter to install and that issue was avoided.

Then they failed to tell us that once only one person signs an initial agreement it is not advisable for two parties to initial the rest of the documents - a mistake for which they later charged us 1400 dollars to make the amendments to the title. We had to pay another 1400 to our own lawyer and caused delays in our closing ... 3000 dollars later ...

Then they left an important paper related to our inspection on the kitchen counter and when we emailed and said there was nothing on the counter they had no reply. This paper was also required to close the house and for us to express our concerns with the inspection prior to closing- a chance that was not given to us because there's was no paper. there were still people working in the house and had left right before we entered to inspect so it is likely they moved the paper into a kitchen cabinet which we found later when we moved in. Apparently this practice was put into place for COVID-19... how hard is it to personally hand a piece of paper by waiting outside with a mask on and socially distancing. There are other essential workers working through COVID-19. Please brainstorm how to personally hand these important pieces of paper... it isn't rocket science.

Lastly, they were quick to take our money on a mistake as mentioned above but did not respond to the hundreds of calls and emails regarding our missing cabinet doors which they claimed are not in supply and have no idea when they will become available. How convenient when they miss something they can say "we don't know" and can ignore us but if we say that there are legal charges and processes. What if I said I will give you 2000 dollars later because there is not enough stock in my bank account... would that be okay with Greenpark?