I gave 5 stars 2 years ago and have been using the...

I gave 5 stars 2 years ago and have been using them for every service call on multiple rental properties. I changed my review to 1 star today. I don't appreciate being taking advantage of by sending 2 techs out on a service call that only requires 1 person and then being billed for 2. Tony fed my wife a lot of BS, claiming it would have taken twice as long with 1 guy. Sorry Tony, I work in the trades and that's not how it works. While Bob did work to lower our bill enough for us to agree to pay for it, I won't be using there services again. If you call for a service call, make sure to clarify they are only sending 1 tech, lesson learned.