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Elvis D

4 years ago

Service advisors are great however be careful with...

Service advisors are great however be careful with the diagnostic costs. Went in today due to a brake light and bad front sensor and was told over the phone that the fee for a diagnosis is 1.5 hours or $180. However upon arrival today Was told that it is $180 for every error code. BMW on the other hand will only charge one fee for an entire diagnosis. I would have preferred that they were clear over the phone regarding the costs for diagnosis.

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