Bianca Nguyen

Review of Swinburne Online

Edit: Swinburne replying to this comment telling m...

Edit: Swinburne replying to this comment telling me to email their exam teams about my experience WHEN I ALREADY DID and they DISREGARDED everything.

Was prepared for an exam w/ a unit and the international company that Swinburne Online offshored their exam service to invaded my privacy and prevented me from sitting my exam. Spent hours with their horrible customer service and nothing ended up fixed. Now Swinburne tells me randomly that they want me to sit the exam on THE DAY of. We all have lives, that's why we chose Swinburne Online and now I am at risk of failing the exam if I don't immediately leave work to sit the exam. During a PANDEMIC. My experience w/ Swinburne Online has been nothing short of disappointing and an extreme lack of compassion despite me doing nothing wrong at all.