Have tried several times to pay online and wouldn ...

Have tried several times to pay online and wouldn t go through. Just get an error message. Try to call and contact someone and waited over 30 minutes without getting and answer, just to get disconnected. Now there is a delinquent mark on my credit . FUNNY, I never had this problem with ANY of my other mortgage companies. We have always paid on time and ALWAYS gotten at least a response from other mortgage companies if we had an issue paying online!!!

UPDATE: Spoke with someone and still didn t get the help that I needed! Couldn t let me make a payment over the phone and sent me instructions to troubleshoot my issue not being able to make the payment online. However the instructions still did not work and I told him that. Was then told to settle down and try again later.
If I could give zero stars, I would.