Deirdre Sullivan

Review of Insula

I am a tenant at Gables if Honore. My unit floods ...

I am a tenant at Gables if Honore. My unit floods thru the walls, along the floorboards of @ 3/4 of the living room walls and up thru the grout in the tiles. I also believe water may be coming down thru the building in the kitchen. I am in the 11th month of trying to get management to address this problem. It is my understanding that they have been aware of this problem since the property was acquired in 2017. Every time the flooding occurs it is as if the issue is a surprise. I was told Vivian Gonzalez, a regional manager, would be in touch with me after December 3rd. I have yet to hear from her and left several messages on her voicemail. I have fulfilled my obligations as a tenant: paying my rent as due, following the community rules and being a considerate neighbor. For almost a year, I have been unable to move my furniture in because of this flooding. Instead of having a wonderful home, I have to worry about the possibility of mold and mildew in addition to water damage. I can not recommend this property owner.