Arrived at resort with no accommodation booked by ...

Arrived at resort with no accommodation booked by the company, had to move to a completely different resort within the ski pass zone after a 4 hour wait. Luckily we had cars to move everyone. "Compensation" consisted of two evening taxis to the main resort.

One month on, no deposits have been paid back after leaving the accommodation

Would not recommend and certainly will not be booking again. Having been on many ski trips with a number of different tour operators, this is by far the least professional experience I have had.

(Updated after response from company - original review left unchanged however the speedy response and expediting of deposits has been noted and helpful, stars updated)