I am torn to leave a positive or negative review. ...

I am torn to leave a positive or negative review. Remy has been great. I have nothing but good things to say about her. And would give her a solid 5 stars. But honestly there has been some things that I shake my head at. For example, we were scheduled for a lease renewal inspection. Part of the inspection was a potential fee if we had to cancel the inspection with little notice or if the inspector was limited in the access in any way. Fair enough. We changed schedules and made sure they would have a good look at the house. The morning of the inspection, they called & said "something came up" and they had to cancel. Seems like if the roles were reversed, we would have had to pay a fee. Hardly fair. I also think that the distance from our house makes them seem distant. However, we pay our rent on time and whenever there is a problem, they get a contractor out there to fix it. Could not ask for more