I called to make an appointment using a gift card ...

I called to make an appointment using a gift card I had won at a school benefit. When I gave the person my gift card number, they said it had expired. I looked at my card and there is no expiration listed anywhere on the card or on the brown envelope the card is in. I mentioned that and they said there is nothing they will do to honor it.

My belief is a good business practice would have been to honor it anyway and maybe they would have a new regular customer. TERRIBLE CUSTOMER SERVICE!!

BUYER BEWARE, if you do purchase a gift card for someone, insist on an expiration date being added.

Or better yet, go somewhere where they know how to treat a customer!!!