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Review of Associa

I am so glad to see that I am not the only one wit...

I am so glad to see that I am not the only one with a poor opinion of this company. We have a community that is over fifty years old and in the course of only three years, this management company has destroyed the priceless goodwill and comradeship among residents and employees that we had built up over the decades. Now, nobody is happy - residents, employees, or the board. When looking for a management company, social skills and customer service are paramount. You do not want misfits running your community.

We have an onsite manager who many consider arrogant, and who simply lies to unit owners and employees. He has little credibility left.The difference between the Associa manager and our former manager (who retired after many years of service) is like night and day. While most of the employees liked her, most of the employees detest the current Associa manager. While the former manager was good at handling the inevitable conflict that comes with running an association, the current manager builds up conflict rather than helps to dissipate and resolve it. The only thing the Associa manager is good at is posting signs and making up rules. We now have dozens of new signs and rules, but poor customer service.

We thought that we would see economies of scale by hiring Associa, and we thought they would give us better managers than we could find by hiring ourselves; but they have fallen short on that hope and expectation. Certainly not intentionally, but because of ineptness, they have destroyed the community we once had before we hired them.