James Gadney

Review of Tamworth Borough Council

I am 79 yoa on Oxygen 24/7 your operative working ...

I am 79 yoa on Oxygen 24/7 your operative working on bin collection service needs to go back and learn how to speak to people with some sort of professionalism. She was coughing and spluttering down the phone, I explained that I would soon be acquiring a new armchair and I asked the procedure for taking this away. I was told I must take it to our bin collection point which I explained was 80 to 90 yards away, I explained that our bins were collected outside my door because of both my wife and I with regard to our health, to which she told me it would be 15 Pounds to which she replied we have no facility for that, at this point I became irate and put my phone down, for my self I would like to apologize for my lack of patience . but I find that your lack of resources to assist O A P is quite disturbing. I therefore place the Council at lowest.