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Drew Ursel

4 years ago

Allow me to add to chorus of other dissatisfied an...

Allow me to add to chorus of other dissatisfied and irrate customers who have had the immense displeasure of having to come into contact with this company.

While I cannot comment on Impark's public parking lots, I can share a story that illustrates their bad faith towards people in apartment buildings where Impark controls underground parking.

With almost no notice, Impark sent a letter saying they would permanently close the apartment's only parking lot for monthly tenant parking passes (in downtown Hamilton) and demanded we hand back parking devices within 7 days of termination.

Little did we know, the landlord had actually switched parking companies and Impark had just sent tenants a passive-aggressive letter to rile people up. Very unprofessional and borderline juvenile behaviour. This was a bad-faith and unwaranted move by this company.

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